{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11510233,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2023","dateComplaintFiled":"03/05/2023","vin":"4JGDA5JB0HA","components":"FUEL/PROPULSION SYSTEM","summary":"This letter is an attempt to connect to the correct channels seeking resolution regarding a recent recall. My 2017 Mercedes GLE350 stalled in the rain and I subsequently had to get it towed to the dealership for repairs. And upon completion of the repairs, I received a recall notice about the specific issue that was just addressed. Pursuant to the recall notice, I sought a reimbursement for the repairs in which I was directed to Mercedes Customer Care and received a case number. The dealership is being a little hard-nosed regarding the reimbursement so I\u2019m seeking recourse through official channels.   I\u2019ve attached the recall notice, invoice of repairs, and all other pertinent information regarding this issue.   An expedient resolution would be greatly appreciated.   Thank you and looking forward to hearing from you.","products":[{"type":"Vehicle","productYear":"2017","productMake":"MERCEDES-BENZ","productModel":"GLE350","manufacturer":"Mercedes-Benz USA, LLC"}]}]}