{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11510316,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/05/2023","dateComplaintFiled":"03/06/2023","vin":"1FMCU0DZ4LU","components":"STRUCTURE","summary":"For no apparent reason, Driver side door malfunctioned in early March 2023. Every time the door was opened it would make a horrible popping sound. No accidents or incidents at all with the car, was bought new in Feb. 2021. This morning when the door was opened it sounded like something snapped, now the door will just swing wide open so I have to hold the door and barely open to squeeze in and out or it won't shut correctly. Called Ford Dealership and was advised to take to a body shop for repair, which would involve replacing the left front door check arm and door because the spot welds break on the driver door check arm attachment point, at a price point of over $2K. They stated that is is a common occurrence on the 2020 Escapes, because of a manufacturer defect. This is mentioned in the NHTSA ID #10201603. If a door will not properly shut or window properly open it won't pass a safety inspection for any state.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"ESCAPE HYBRID","manufacturer":"Ford Motor Company"}]}]}