{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11511652,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/13/2021","dateComplaintFiled":"03/13/2023","vin":"1FMJU1JT1LE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated while driving 70 MPH, there was an abnormal sound coming from the vehicle, followed by hard shifting from the transmission. The contact stated that the “Service Required” message was displayed. The contact pulled over to the side of the roadway. The vehicle was towed to the dealer to be diagnosed; however, the mechanic found no failure with the vehicle. The contact stated that the failure persisted. The vehicle was towed to the dealer again and the dealer stated that the transmission needed to be replaced, and that the manufacturer was aware of the failure. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 20,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]}]}