{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11512935,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/27/2022","dateComplaintFiled":"03/21/2023","vin":"1C4RJFBG1JC","components":"ELECTRICAL SYSTEM","summary":"I am the original owner of a 2018 Jeep Grand Cherokee with 45,000 miles on it (it is out of the warranty period). About 9 months ago, I notice a portion of the center screen becoming delaminated. Then about 4 months ago, the screen started to act up - ghost pressing certain areas of the screen, without me touching it (automatically turning up the volume, turning on heated seats (in Florida), changing audio sources, changing the gps, etc.). It's extremely distracting when I drive. Last week, it even dialed 911 on its own while I was driving it. I contacted Jeep Cares and was instructed to take it into a dealer for a diagnostic check. They are charging me $190 for this. Even when they find the screen defective, I'm fearful that I will be charged the $1,600-$2,000 to have it replaced. This is a very known issue among Jeep/Chrysler owner - many forums like this (https://www.jeepgarage.org/threads/display-screen-starting-to-delaminate.224391/) prove it. Even though I am out of warranty, I feel that this should be recalled and covered at no charge (including the diagnostic check) since it's a major safety issue. The screen was defective to begin with - and after driving it for a few year, the defects were finally known.  This needs to replaced ASAP before a severe accident takes place.","products":[{"type":"Vehicle","productYear":"2018","productMake":"JEEP","productModel":"GRAND CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}