{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11513683,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/24/2023","dateComplaintFiled":"03/24/2023","vin":"1FMCU9JD9HU","components":"ENGINE AND ENGINE COOLING","summary":"The contact owns a 2017 Ford Escape. The contact stated that the engine coolant warning light illuminated, and the \"Pull Over Safely\" message was displayed after starting the vehicle. The vehicle was towed to an independent mechanic however, the failure could not be duplicated. The vehicle was not repaired. The contact stated that while his wife was driving at approximately 40 MPH, the failure reoccurred. The contact stated that the vehicle was shuddering while driving at various speeds. The vehicle was towed to another independent mechanic, where a diagnostic test retrieved several codes for overheating and coolant failure. The mechanic made the contact aware of Customer Satisfaction Program 21N12 (Short Block Replacement After Coolant Intrusion) and advised him to take the vehicle to a local dealer for further diagnostic tests and repairs. The vehicle had not yet been taken to a local dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in the Customer Satisfaction Program. The contact was advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 55,000.","products":[{"type":"Vehicle","productYear":"2017","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}