{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11514873,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"03/12/2023","dateComplaintFiled":"03/31/2023","vin":"5YJ3E1EAXNF","components":"UNKNOWN OR OTHER,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"complete shutdown or blanking screen while driving causing GOD knows what is working and what not. definitely driver won't know his/her speed, car systems status like blinker, auto pilot,...etc until the system comes back to become available. 1st time this happened, Tesla sent me its service mobile service person who mentioned that he could not find anything wrong and if it happened again he will schedule the car for an in-house service center appointment for the main computer unit to be replaced. When the incident happened again Tesla scheduled the service appointment but after inspection the report came back that this is a recurring incident in many teslas and require a firmware update! Service report attached (Job number 4 and 5)","products":[{"type":"Vehicle","productYear":"2022","productMake":"TESLA","productModel":"MODEL 3","manufacturer":"Tesla, Inc."}]}]}