{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11515102,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":1,"numberOfDeaths":0,"dateOfIncident":"03/27/2023","dateComplaintFiled":"04/03/2023","vin":"5LMYJ8XY5NN","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,VISIBILITY/WIPER","summary":"After dealer did 3 software updates for recalls I experienced 2 safety issues: 1) Wiper blades now do not recline to the proper position. Right blade goes down past windshield & hits the plastic piece making an extremely loud whack. Left blade does not lower to proper position & obstructs the lower view of windshield & the washer on left blade no longer works.  2) More concerning is while driving in reverse (in rain & dark), the car came to a complete & sudden halt practically giving me whiplash & making an extremely loud crash sound. Car came to such a hard & sudden stop I thought I had hit a wall even though there was 1) No warning light displayed or sound to indicate an obstruction or pending crash 2) Nothing displayed on rear camera. Got out to see what I hit & why car stopped but found nothing wrong. Proceeded to continue backing up & it happened again. The car went about 3\u2019 more then same thing happened. Then another 3\u2019 it happened a 3rd time. It jolted my neck 3 times leaving me in pain. This incident was extremely frightening given I\u2019m a handicapped driver & could have been stranded somewhere alone unable to drive the car at all.  I suspect these 2 safety issues are related to Lincoln\u2019s recall remedy & software updates as nothing else was done on my vehicle during my recent service other than replacing the front grill emblem.","products":[{"type":"Vehicle","productYear":"2022","productMake":"LINCOLN","productModel":"AVIATOR PHEV","manufacturer":"Ford Motor Company"}]}]}