{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11515409,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/04/2023","dateComplaintFiled":"04/04/2023","vin":"1C6SRFHTXKN","components":"UNKNOWN OR OTHER","summary":"System - 5 months after I purchased my vehicle, my 12 inch screen went black.  Safety - Because the screen is black, I cannot use the back-up camera.  I cannot see behind the truck.  This is a major safety issue for me.   Dealer - I have taken my vehicle to Fitzgerald Auto Mall in Lexington Park, Maryland and Waldorf Ram in Waldorf, Maryland a total of 6 times.  The service center at Waldorf Ram tried several solutions (hard resets, replaced screen, etc.).  The problem returned within 2 days. Inspection - The vehicle has been inspected by two dealerships. Warnings - There were no warnings prior to the screen going blank.    This is a serious safety issue.  If I can't see what's behind me while backing up, I could potentially hit something or someone.  That can result in a serious crash or injury.  The same issue has been happening with Ford Explorers recently.  Ford issue a recall in January 2023 due to low visibility and risk of crash.","products":[{"type":"Vehicle","productYear":"2019","productMake":"RAM","productModel":"1500","manufacturer":"Chrysler (FCA US, LLC)"}]}]}