{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11515445,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/16/2022","dateComplaintFiled":"04/04/2023","vin":"1FMJU1KTXLE","components":"POWER TRAIN","summary":"The contact owns a 2020 Ford Expedition. The contact stated that while driving between 30-40 MPH, the vehicle unexpectedly downshifted. The contact stated that during the failure, a thud was felt and heard as if the vehicle had been involved in a collision. The contact stated that during one failure, the \"shift system error, service required\" warning message had appeared on the instrument panel. The contact had taken the vehicle to a dealer where a mechanic informed him that the CDF sleeve might have spun inside the transmission casing. The mechanic asked the contact for permission to tear down the transmission to confirm the failure; however, the contact declined the service. The manufacturer was then notified of the failure and transferred him to the NHTSA Hotline. The vehicle was not repaired and remained in the possession of the dealer. The failure mileage was approximately 65,000.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]}]}