{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11515976,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/16/2022","dateComplaintFiled":"04/07/2023","vin":"1FMCU0F71EU","components":"UNKNOWN OR OTHER","summary":"My transmission went out on my vehicle in January 2022, I took it to a transmission shop in the town I live in and had a rebuilt transmission put in it. I paid for everything and was told by the owner the the transmissions on these are junk and and Ford knows this and does nothing about it, I did look up reports and complaints on the internet and seen many of these with the same year as my vehicle. Then a recall came out for the transmission to be fixed, I took my vehicle in to be fixed and I was told by a Customer Service person with Ford, I could send in my paperwork to be reimbursed. I sent it in the the address they gave me and got a letter back about 2 months later saying they were not reimbursing me. I had all my paperwork submitted to them regarding this issue. I think this is so unfair that they knew this and won't do anything about this.   [XXX]  [XXX]  [XXX]  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}