{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11517261,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/10/2023","dateComplaintFiled":"04/16/2023","vin":"KM8R54HE4LU","components":"LATCHES/LOCKS/LINKAGES","summary":"I have a 2020 Palisade Limited and I experienced trying to open my tail gate all three ways: with the key, the button inside vehicle and the auto tailgate release by standing near the rear with the key and all failed to open the tailgate.  I had my husband hold the button inside while I forcefully pushed the tailgate from the inside and finally it popped open. Then I had an issue with closing it went part way down and stopped.  I had to manually force the tailgate shut. I took it to the dealer and after inspection he said it was covered under warranty for 5 years or 60,000 miles as long as it had not been tampered with. The hydraulic lift on the passenger side had split exposing part of the coil inside.  He ordered a new one on 4/13/23 and it will be installed the following week. The dealer said the never had this issue so I told him that I saw plenty of complaints on the internet before going to the dealer.  I will say that I absolutely love my Palisade Limited.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HYUNDAI","productModel":"PALISADE","manufacturer":"Hyundai Motor America"}]}]}