{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11520757,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/06/2023","dateComplaintFiled":"05/06/2023","vin":"5NPD84LF6HH","components":"STRUCTURE","summary":"Door latch on back two doors failed and will not open at all. First door failed at 60,000 miles while getting additional maintenance at Hyundai dealership and door was discovered broken upon pickup. Dealership diagnosed problem but refused to fix it. The second door latch failure occurred at 67,000 miles. It happened while out on family trip. Having both rear doors unable to open was a major safety hazard for our children seated in back who would be unable to be easily retrieved if accident were to occur. No warning lights or any other signs of warning occurred. Doors just would not open upon arrival at destination. Hyundai dealership confirmed latch failure is cause. After researching online we discovered this is a common problem with this make and model car. Hyundai stated it will take several weeks and cost $500 per door when quoted. To fix will be a several week wait and when quoted. We are worried about using the car with kids in the backseat and also worried the other two door latches will fail closed. Since this is a known problem for this model and a major safety concern it should be a recall.","products":[{"type":"Vehicle","productYear":"2017","productMake":"HYUNDAI","productModel":"ELANTRA","manufacturer":"Hyundai Motor America"}]}]}