{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11520908,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/13/2023","dateComplaintFiled":"05/08/2023","vin":"1FMCU0H66LU","components":"UNKNOWN OR OTHER","summary":"I have a 2020 Ford Escape SEL edition. Purchased new from dealership in 2021. It was approx 720pm on Thursday 4/13/23. I was driving in Orlando. It was clear weather. No cars were around me and I did not go under an overpass.  All of a sudden, I heard a big explosion sound, like a gun shot. I immediately pulled over and took photos and a video of the giant hole in the moon roof.  There was no evidence of a strike. On Friday, I took the vehicle to safelite and they said they don’t do repairs but they vacuumed out the glass, said they did not see any foreign object and put a crash wrap over it to protect from elements until I could figure out what to do.  The vehicle has 35,000 miles on it. I took to a Ford Service Body Shop to have it repaired under warranty.  Ford denied my claim, but never contacted me for questions.   This defect should be covered under warranty as it was a simultaneous occurrence with no apparent reason for the explosion.  I have previously taken the vehicle to at least two different dealerships the first time one month after I purchased the vehicle.  for a total of three occasions concerned about weird thumping/flapping sound coming from the roof of the vehicle since I’ve purchased the vehicle. Each time, the mechanics said they couldn’t find anything wrong and didn’t hear the sound. Now this has happened. I’m lucky it didn’t cause me to wreck and to that, I’m glad my young daughter was not in the vehicle and that the sun shade was closed otherwise I would have had glass all over me.   There was no other warning this would happen and it's a serious danger/risk to drivers.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}