{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11522264,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2023","dateComplaintFiled":"05/16/2023","vin":"1C4PJMDS1FW","components":"POWER TRAIN","summary":"When driving the Jeep and within a speed between 35 and 45 mph at a steady rate, if you accelerate or decelerate, the transmission slams really hard into the next gear or downshifts hard into the next gear which leads to the snapping of your neck as if it was a whiplash affect. We have brought this vehicle in many time for several years and without a code that gets generated and recorded on the Jeeps computer of the issue. We do not know where to turn next as the dealers that had evaluate the jeep viewed and the technicians experienced the symptom that we explained, but they were not able to provide a resolution  Under the warranty process without an error code. Having people in the Jeep and when it downshift or upshift the transmission slams into gear have been getting startled as if someone hit us from behind and we have had neck pains from this result.   We are very concerned that if the downshifting or up shifting that slams into gear may result in a transmission failure while we are on the road and will have no control of our vehicle and could lead to a major accident as we could be stuck in the middle of a road with heavy traffic.","products":[{"type":"Vehicle","productYear":"2015","productMake":"JEEP","productModel":"CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}