{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11522577,"manufacturer":"BMW of North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/30/2023","dateComplaintFiled":"05/18/2023","vin":"WBXJG9C08M5","components":"ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE","summary":"While I was driving my BMW X1 1 to 3 weeks ago, frontal collision warning malfunction, pedestrian alert and request service flashed. It was a distraction and not safe. When My husband brought it to the dealership, they were not certain how to fix it. They took a video while doing diagnostic. The right bumper is pop out a little bit because it got hooked to a protruding rod in a concrete parking block while I was parking in front of a food store in Raritan sometime last year. I did not have it fix yet because it was not so obvious and the aesthetics of the car was not much affected. For that reason, the man in the video was saying that he saw a little damage there and was assuming that there\u2019s sort of impact there to the right but it\u2019s hard for him to tell. He was talking of a hard impact which did not happen. He said, visually he could not see anything that is bent but usually if there is a hard impact, it usually twigs the knuckle or the tire rod and he was pointing to those.  He also said that when there is a hard impact, they usually recommend to replace the steering rack which is very delicate electronic  steering rack and he was pointing where it is. He said, those 3 parts need to be replaced  and he will do an alignment once they\u2019re done. He said the reason why always the collision warning are coming on are because of all the  steering angle faults  from the steering  moving so far off. I spoke with the manager last Monday and agreed with alignment but he said if the warning won\u2019t go away after then, I have to spend about $5,000 to replace all those 3 parts. They were not listening that the car did not get a hard impact that\u2019s why they could not see anything bent. It was just the right side of the bumper that was hooked to a rod. They did not even talk about checking the cameras or sensor of the car which according to google is the common cause of frontal collision malfunction.  The root cause should be found to fix the problem.","products":[{"type":"Vehicle","productYear":"2021","productMake":"BMW","productModel":"X1","manufacturer":"BMW of North America, LLC"}]}]}