{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11523288,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2022","dateComplaintFiled":"05/22/2023","vin":"KNALN4D71F5","components":"UNKNOWN OR OTHER","summary":"This pertains to recall SC232.  I have an open case on the car with Kia #15366890.  The car was in for service in July 2022 when I was advised of the recall and the parts were ordered.  I repeatedly check with the dealer regarding the status of the part and am told that it is on order.  In December I was told there were three windshields coming into the dealer by the end of the month and the car would be serviced in January.  According to the dealer, none showed up.    As of today, May 22, 2023, the dealer advised the part is now on \"international\" back order.  I advised the dealer that the windshield now leaks on both the driver's and passenger's sides.    When calling Kia all I get is I am part of their Premium Care Department and they are checking into the part status.  No timely follow-up from them either.  The last time I spoke to them was about four weeks back when they called me about a month after I spoke to someone in their recall department.  Everyone is nice, polite, and full of empty follow-up promises.  It seems ludicrous that we are 10 months in and still waiting on a safety-related part to come in.  Kia needs to be prodded to either produce the glass and deliver it or authorize the dealers to sublet that part to a quality third party.  Maybe if a hefty fine was dangled in front of them something would happen.","products":[{"type":"Vehicle","productYear":"2015","productMake":"KIA","productModel":"CADENZA","manufacturer":"Kia America, Inc."}]}]}