{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11524039,"manufacturer":"Tesla, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/11/2023","dateComplaintFiled":"05/26/2023","vin":"7SAYGDEE6NF","components":"UNKNOWN OR OTHER","summary":"We have 2 drivers in the family. Using the Tesla app, one individual accidentally opened the trunk of the car while the other individual was driving that car several miles away. The car was in \"drive\", not in \"park\". Luckily the car was going at a slow speed so there was no accident. But the open trunk blocks the view out the rear view mirror. And the vehicle and its contents are not secure when it is driving in this mode (it is open to the road in the rear of the car as it is a hatchback-style car). This has happened twice in the last 3 months, the most recent on May 11, 2023. The confusion that led to both accidental openings of the trunk is that the family has 2 Teslas, so the individual operating the app meant to open the trunk on the other car that he was about to drive. It is an easy mistake to make when a family has multiple Teslas set up in their app.  Another disturbing part of the event was that in both cases, the driver had no way to close the trunk from within the car unless the car was stopped and then placed in park. The Tesla trunk can only be opened and closed by the driver inside the car when it is in park. But the Tesla app can open and close the trunk when it is in park or drive. The car should only allow the trunk to open when it is in park, even if the app requests it to open.  Upon reporting this to Tesla on May 25, the service team ran diagnostics on the car and said that there were no issues with the car. And then the issue was passed on to engineering to look at. Tesla did not report to me whether this was an intended use of the Tesla app or if there was a problem with my specific car.","products":[{"type":"Vehicle","productYear":"2022","productMake":"TESLA","productModel":"MODEL Y","manufacturer":"Tesla, Inc."}]}]}