{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11524054,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/10/2020","dateComplaintFiled":"05/26/2023","vin":"2HGFC2F52GH","components":"STEERING","summary":"Steering wheel becomes stiff when driving at highway speeds, especially after the car has been operating for at least 20 minutes. The experience is similar to turning your steering wheel with the ignition off and no power assist. I thought I was going to lose control of the vehicle as I fought the steering wheel to stay centered in my lane and had to immediately pull over to the shoulder on the highway. First time it happened was September of 2020. When it continued, I no longer drove  on the highway. I also experienced the issue when driving through a roundabout at 5 mph. It felt like the steering wheel locked up and I nearly crashed into the median before regaining control. Almost three years later, it continues to happen at highway speeds so I took it to the dealership for diagnosis because I only have 24,000 miles on the vehicle and cannot take it on road trips. Dealer confirmed the electronic power steering rack needs to be replaced at a cost of $4,000.00. This is a 2016 Honda Civic purchased new with only 24,000 miles to date and is undriveable at highway speeds due to safety issues and the dealer actually diagnosed a defective electronic power steering rack. Service tech said \"too bad you don't own the 2017 Civic because a recall was issued for the power steering and you'd be covered 100%.\"  This is an extremely expensive repair for a known defect. Please issue a recall for the 2016 Honda Civic electronic power steering system. Customers should not have to pay for the repair out of pocket for a defective part.","products":[{"type":"Vehicle","productYear":"2016","productMake":"HONDA","productModel":"CIVIC","manufacturer":"Honda (American Honda Motor Co.)"}]}]}