{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11524434,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/18/2023","dateComplaintFiled":"05/30/2023","vin":"2C4RDGDG5DR","components":"UNKNOWN OR OTHER","summary":"A gear part was found within the Transmission when the transmission pan was removed. The Vehicle did not give any warning signs or any faulty messages of the part that was broken. The car dealer then proceeded to flush the transmission which caused the transmission to fail completely. This is due to the fact that there was not a transmission fault error displayed on the panel to indicate a problem or concern. The dealer also stated that after flushing the transmission, the service technician test drove it and confirmed that it was shifting correctly. When I paid and drove it off the lot, the car buckled, stopped in the middle of traffic, and I was unable to drive it at that moment, and was not able to reverse. This caused a safety issue that was unnecessary not only for me but other drivers on the road. After pushing it to the side of the road, I managed to re-start it several times, and managed to take it to a professional Transmission service center called Miramar Transmission and they determined that there was a problem, and the engine light should have come on indicating that there was a problem. The dealer that did not help but actually helped to exacerbate the problem (Pedder in Poway, CA) should not have flushed it with the knowledge that a gear was the known culprit or defect. It is a known fact to NEVER FLUSH a transmission with known internal issues.","products":[{"type":"Vehicle","productYear":"2013","productMake":"DODGE","productModel":"GRAND CARAVAN","manufacturer":"Chrysler (FCA US, LLC)"}]}]}