{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11525047,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2023","dateComplaintFiled":"06/02/2023","vin":"1FATP8EM0G5","components":"WHEELS","summary":"I recently took my vehicle to the local Ford dealer to get the oil changed and tires rotated. The service technician told me that they could not do the tire rotation without replacing my lug nuts at a cost of $100 because the lug nuts were swollen. I told her I wasn't interested thinking this was some type of bogus sales ploy. I mean how can lug nuts swell? She then threatened, \" well you know if you have a flat you'll be stuck on the side of the road unable to change the tire!\" This made me angry because I thought it was a bunch of baloney.  When I got home I actually removed the lug wrench from my trunk and tried to remove the lug nuts only to find that she was telling the truth. I could not get the lug wrench on the nuts without driving it on with a hammer.  Then the nut was stuck in the wrench which had to be clamped in a vise and the nut driven out with a punch. This is how I replaced all my lug nuts. I bought a set from Advance Auto Parts for $41. However, I still have to question why this problem which can leave people stranded on the side of the road and which the Ford dealerships are obviously aware of has not resulted in a recall?","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"MUSTANG","manufacturer":"Ford Motor Company"}]}]}