{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11526697,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2023","dateComplaintFiled":"06/12/2023","vin":"2T3J1RFV5KW","components":"UNKNOWN OR OTHER","summary":"The rear passenger side hinge of my lift gate is cracked on both sides. As a result, the lift gate does not open, close, or seal properly. The cracks were noticed a few weeks ago after multiple issues with the rear lift gate freezing as opening or closing. It has never been in an accident, nor has it ever been hit. The car has exclusively only been serviced at the Toyota dealership where it was bought. The rear liftgate issues have been brought up multiple times with no resolution. I’ve contacted the dealership about the hinges and they’ve told me that I need to take it to a private body shop to have repaired. Having the hinge of the liftgate cracked on both sides impacts the integrity of the rear of the car in a collision and the safety of the user one opening and closing lift gate should break entirely. I’m doing research on this issue online. It seems to be some thing. Other people have experience with the rear liftgate hinge. There’s even a complaint about it on consumer affairs.","products":[{"type":"Vehicle","productYear":"2019","productMake":"TOYOTA","productModel":"RAV4","manufacturer":"Toyota Motor Corporation"}]}]}