{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11527446,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/14/2023","dateComplaintFiled":"06/16/2023","vin":"WDC0G6EB0JV","components":"POWER TRAIN","summary":"On May 14, 2023, with a little over 44,000 well-kept miles and under normal driving conditions, my 2018 GLC43 AMG blew smoke out the rear and soon after presented pooling oil under the transmission/engine area. Upon inspection by a reputable transmission repair specialist, AAMCO in Los Angeles, it was determined that the cause of the issue was a broken bolt head in the torque converter, resulting in significant internal damage. The bolt's failure was suspected to be the result of a manufacturing defect, as it is highly unlikely for such a crucial component to fail under normal operating conditions.  The process to identify and rectify this issue involved dropping the transmission, inspecting for damage, replacing the torque converter with a new Mercedes-Benz part, and replacing all four torque converter bolts to ensure no further defects were present. Lastly, the transmission had to be resealed using a factory kit, refilled, and reinstalled. This all amounted to a significant total of $5,100 including parts and labor. This does not include the additional ~$500 spent on a rental car during the lengthy repair period.","products":[{"type":"Vehicle","productYear":"2018","productMake":"MERCEDES-BENZ","productModel":"AMG GLC43","manufacturer":"Mercedes-Benz USA, LLC"}]}]}