{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11527609,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/18/2023","dateComplaintFiled":"06/18/2023","vin":"5FPYK3F7XLB","components":"UNKNOWN OR OTHER","summary":"This a transmission and auto idle shut off issue. The condition has happened 8-11 times over the 80K miles I have owned this vehicle. It happened today Sunday 6/18/2023 at 12:13pm. With the auto idle shut off engauged, at a stop light, foot on the brake and waiting for the light to change to green, the transmission will shift from drive to neutral, without touching anything. I will get a notification on the dashboard \" that I need to put my foot on the brake to start the car\", but my foot is on the brake already, waiting for the light to change. The vehicle will not start in neutral, I have to put the vehicle into park to start the vehicle. If I don't see the notification on the dashboard, focused on watching the light change, when the light turns green, take my foot off the brake, the next thing I know, I am rolling backwards towards a vehicle behind me. When the light turns green, the vehicle behind me thinks I am going to move forward, instead I am rolling backwards towards them, before I reapplied the brakes.  Twice the vehicle behind me looked like they were going to hit, but stopped short.  I have been the two dealerships with my concerns and one did a software update, but the problem continues to persist. One dealer recommended notifying Honda of America and I have done this. 6/12/2023 case 13880068, no response yet and 6/17/2023 second request case 13893182. At first I thought I was doing something with my hand, but I now drive with my right hand on the passenger armrest to make sure I have no involvement in the condition I have describe.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]}]}