{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11527643,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/09/2023","dateComplaintFiled":"06/19/2023","vin":"1FT8W3BT7LE","components":"UNKNOWN OR OTHER","summary":"The tailgate with no apparent reason or indication all of a sudden failed to latch.  The latches on both sides of the tailgate would no longer engage the pin that holds the tail gate in place.  There is no way to secure cargo or equipment is side the cargo bed as the tailgate will not hold the tailgate up and keep secured and closed.  It appears that Ford will not cover the electronic tailgate door latches but just the electrical components that control the electronic release.  The latching mechanism should also be replaced along with the electronic wiring.    This is a safety concern because if I carrying any type of cargo.  The cargo may leave the truck bed.    In Addition, if pulling a trailer or RV in which in my case.  I have a RV trailer (5th wheel) .  The tailgate may open while towing and cause damage to the truck and RV.    I just so happened was towing my RV 5th wheel just prior to and  before my initial experience In early January of 2023.  I dropped the rv to it's intended spot/location, and attempted to close the tailgate.  Then, discovered the tailgate would not secure closed to the tailgate latches.    There is no way to adjust or self-fix or correct the.  There is no other damage to the tailgate other than the tailgate latches failing to engage and secure the tailgate in its closed upright .position.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"F-350","manufacturer":"Ford Motor Company"}]}]}