{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11528003,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/20/2019","dateComplaintFiled":"06/20/2023","vin":"1FM5K7F89DG","components":"STEERING,SUSPENSION,LANE DEPARTURE","summary":"The contact owns a 2013 Ford Explorer. The contact stated while driving approximately 70 MPH, the power steering failed to operate as needed. The contact stated no warning light was illuminated. The contact stated that the failure had become a recurring failure. The contact also stated that when the Lane Departure: Lane Keep: Automatic Steering was engaged, the function independently disengaged, and the vehicle was drifting out of the lane. The contact pulled over and turned off and restarted the vehicle and the functionality returned. Additionally, the vehicle was taken to an independent mechanic and was notified of a failure with the rear suspension related to NHTSA Campaign Number: 21V537000 (Suspension) rear toe link. The contact related the steering failure to NHTSA Campaign Number: 14V286000 (Steering). The contact had taken the vehicle to a local dealer however, the vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 214,000.","products":[{"type":"Vehicle","productYear":"2013","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}