{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11528111,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/05/2023","dateComplaintFiled":"06/21/2023","vin":"2C4RC1N76JR","components":"POWER TRAIN,ELECTRICAL SYSTEM,ENGINE","summary":"My Pacifica Hybrid van has been at a Chrysler dealership (Castle Rock in Colorado) for over six weeks now to have the Z11 recall addressed.  It is clear that neither Chrysler nor their dealers know how to properly fix this (potentially lethal) issue with their vehicle batteries.  Chrysler have failed to provide a loaner vehicle, even though it is stated in their recall letter that they would, and their \"Customer Care\" hotline have been unable to assist in any way.  No one will call me back or otherwise inform me of next steps.","products":[{"type":"Vehicle","productYear":"2018","productMake":"CHRYSLER","productModel":"PACIFICA PLUG-IN HYBRID","manufacturer":"Chrysler (FCA US, LLC)"}]}]}