{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11528945,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/01/2023","dateComplaintFiled":"06/26/2023","vin":"1FMHK8D82BG","components":"STEERING","summary":"On my 2011 Ford Explorer, the power steering went out while driving. The wheel suddenly tightened and I was unable to turn the wheel. Also, the Terrain Management Fault light and Service AdvanTrac light ignites right before the wheel stiffens. The wheel would stiffen or loosen while driving and causing the wheel to jerk and the car to potentially glide into another lane. After turning off the vehicle and letting it sit for a while the steering wheel may loosen temporarily. I took the vehicle to Ford after visiting their website and seeing there was a customer satisfaction program regarding the EPAS Power Steering. The Ford dealership informed me that the program expired in February of 2021 and I would need to pay over $3000 to have the issue fixed.","products":[{"type":"Vehicle","productYear":"2011","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}