{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11531402,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/26/2023","dateComplaintFiled":"07/10/2023","vin":"55SWF8EB7KU","components":"STEERING","summary":"The contact owns a 2019 Mercedes-Benz C300. The contact stated while driving approximately 40 MPH and making a left turn, the steering made an abnormal sound. The contact pulled into the nearest parking lot, where the steering wheel locked. There were messages for the brake assist and the rear sensors displayed. The contact stated that he turned off and restarted the vehicle; however, the failure persisted. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the steering rack was fractured and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 18V850000 (Steering). The manufacturer was notified of the failure and informed the contact that they could not cover the repair because the VIN was not included in a recall. The failure mileage was approximately 43,000.","products":[{"type":"Vehicle","productYear":"2019","productMake":"MERCEDES-BENZ","productModel":"C300","manufacturer":"Mercedes-Benz USA, LLC"}]}]}