{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11533242,"manufacturer":"Subaru of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2023","dateComplaintFiled":"07/19/2023","vin":"4S4BSAHCXK3","components":"ELECTRICAL SYSTEM","summary":"The head unit of the vehicle is experiencing delamination which is causing \"phantom inputs\" where the screen registers touches on without any user input. This causes constant audio sound effects to be played which causes driver distraction. The only way to resolve this is to turn off the head unit completely. The delamination also causes \"bubbles\" to appear on the touch screen interface which renders the backup camera near inoperable due to the video from the backup camera being obstructed; this effect is further compounded in sunny conditions since the \"bubbles\" exacerbate the glare. Subaru is aware of the problem and has issued a warranty for the 2018 model year vehicles as outlined in Service Bulletin 15-263-20. However, Subaru has failed to correct the problem in subsequent model years.","products":[{"type":"Vehicle","productYear":"2019","productMake":"SUBARU","productModel":"OUTBACK","manufacturer":"Subaru of America, Inc."}]}]}