{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11533448,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/14/2023","dateComplaintFiled":"07/20/2023","vin":"5XYKW4A75EG","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE","summary":"In May of 2021 my 2014 Kia Sorrento had major engine problems. I brought it to Myrtle Beach Kia immediately and after 5 months of back and forth and paying for rental vehicles, I was told that they would not cover any repairs due to the Recall! I then paid $8, 663.63 for a repair that was never fully completed. Immediately after receiving vehicle back, check engine light was on. Numerous call to the dealership and I was told dont worry it just needs to cycle through.  My vehicle has NEVER been properly serviced by them. I have kept up will all oil changes and maintenance in the meantime. I was told the check engine light codes were PO335 & PO 0018. I have had the Camshaft Bank Sensor and Crankshaft sensor replaced on [XXX] and this vehicle STILL has same check engine light on and is not receiving proper power while driving. I looked up recalls and found that currently recall 21 V331000 is in effect, this recall is a major safety issue especially being that I have 3 children that I drive around in and there may be a fire! I called Myrtle Beach Kia and the earliest they can get me in to service is a month from now, on [XXX]!! I feel that especially after everything I have been put through with this vehicle and the amount of money I have put out, that a loaner car would be offered to me to drive while waiting for them to fix the safety recall. Please contact me at [XXX]  or [XXX]  and please contact kia to allow a loaner vehicle to be used while waiting almost 1 month for the service.   Thank You in advance for hopefully your concern and remedy to this.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2014","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]}]}