{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11533771,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/03/2023","dateComplaintFiled":"07/22/2023","vin":"5J6RE48759L","components":"Other/I am not sure","summary":"I am writing to express my concern about the quality of the Heavy Duty straps that accompanied the Yakima JayLow J-Cradle Rooftop Kayak Mount I purchased earlier this year.  On July 3, 2023, I attempted to tighten the first strap I used with the mount. Unfortunately, the strap detached at the point of attachment to the buckle. I was fortunate that this happened while I was in my driveway, and no one was injured. However, had this failure occurred while I was driving, the potential consequences could have been disastrous.  I contacted Yakima, but they were extremely slow to respond and seemed unconcerned even though I told signaled to them that I believed this issue could result in someone being seriously injured or dying.    The specific component that failed was the Super Heavy Duty Strap.  This strap has a buckle with a rubber jacket around it.  The strap was sewn around the rubber instead of the metal of the buckle.  The Yakima JayLow comes with two of these straps.  I still the failed strap and a strap which I didn't tighten to failure, but is improperly manufactured.    This put the safety of others at risk in that there is a high probability that kayaks attached with these straps (with this manufacturing defect) will fly off the vehicle.    I am a mechanical engineer.  I inspected it and reported it to the manufacturer.  Again, they seemed unconcerned, but did send two new straps which were properly manufactured with the strap sewn around the buckle...instead of around the rubber buckle jacket.    There were no warnings to the failure and it would be hard to expect/see the manufacturing defect.  One doesn't expect a strap to break like this.","products":[{"type":"Vehicle","productYear":"2009","productMake":"HONDA","productModel":"CR-V","manufacturer":"Honda (American Honda Motor Co.)"},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]}]}