{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11535817,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2021","dateComplaintFiled":"08/01/2023","vin":"2FMPK3J95KB","components":"POWER TRAIN","summary":"The contact owns a 2019 Ford Edge. The contact stated that the vehicle was designed with the START/STOP feature; however, the feature was inoperable. Additionally, the contact stated while driving at various speeds, the vehicle sputtered. There was no warning light illuminated. The contact stated that the failure mainly occurred while changing gears below 50 MPH. The vehicle failed to shift into gear, and the RPMS revved up. The contact veered to the side of the road. The contact was able to continue driving however, the vehicle failed to exceed 20 MPH. The power train warning light was illuminated, and the message \"Check Manual\" was displayed. The contact stated that while driving from a complete stop, the vehicle would jerk and would hesitate to respond. Additionally, the contact stated that the vehicle would stop abruptly when coming to a complete stop. The vehicle was taken to several independent mechanics, where it was diagnosed that the failure was related to the transmission and to NHTSA Campaign Number: 20V550000 (Power Train). The vehicle was not repaired. The dealer was not notified of the failure.  The manufacturer was notified of the failure and informed the contact that they could not assist because the VIN was not included in a recall. The failure mileage was approximately 81,500.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}