{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11536409,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"08/03/2023","vin":"7FARW1H50JE","components":"STEERING","summary":"The steering gearbox on our 2018 Honda CR-V has been malfunctioning for the last two months, causing the steering wheel to creak and pull toward the center whenever making left turns, especially sharp turns. After releasing the steering wheel from a left turn, the steering wheel jerks back to the center position suddenly, affecting the vehicle's direction. Through online research, we discovered that Honda issued a recall bulletin numbered 18-103 to address this issue, but our VIN was not included in that recall. We also found through our research many other 2018 Honda CR-V owners that have experienced the same problem, but their VINs were also not included in the recall. Upon inspection by a service technician at our local dealership, they confirmed that the steering gearbox was faulty and needed replacing, but after submitting a \"goodwill request\" to have the service provided, we were denied due to the mileage and age of our vehicle. We believe this to be an unfair and unsafe situation that Honda should remedy for the safety of our family.","products":[{"type":"Vehicle","productYear":"2018","productMake":"HONDA","productModel":"CR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}