{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11536751,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2023","dateComplaintFiled":"08/06/2023","vin":"1FMCU0G68LU","components":"STRUCTURE","summary":"Driver's door hinge limit opening check-arm mechanism failure.  First awareness when popping  noise occurred when opening and closing the door.  Internet search found this and related hinge failure experiences by many other Escape owners.  The factory welds attaching the mechanism housing to the interior of the door body are failing.  Ford has not made a recall.  While this is a primary vehicle function, our car is slightly out of warranty and the Indianapolis Skillman Ford dealer offered no help after presenting the vehicle in-person as soon as the problem occurred.  Our check arm has not completely failed.  Complete failure reports include interference with power window operation and inability to safely open and close the door.  We contacted Ford Motor Company direct; the person on the phone checked and said there was no recall and no assistance due to our vehicle being past warranty but they did create a case#: SSM 51553.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}