{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11536786,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/13/2023","dateComplaintFiled":"08/06/2023","vin":"1C4HJXDG7KW","components":"ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL","summary":"The dash instrument cluster failed and went dark leaving no information for the driver. Speedometer, fuel gauge, odometer and all warning lights are out. The vehicle went to Walnut Creek Chrysler Jeep Dodge Ram on 6/15/23. They confirmed that the cluster was out. They also mentioned that this is a common problem and would take 2 weeks. The vehicle could not be used, because of the fear of no speedometer and fuel gauge. If it ran out of fuel, there would be next to no steering or brakes. There was no warning prior to the failure on 6/13/23. It has now been at the dealer for 7 weeks with no ETA for the part. We've been told by the dealer that the part fits 2018 through current models and there's a large backlog because of a rash of failures. We have reached out to Chrysler customer service on several occasions and have got no help or guidance whatsoever.","products":[{"type":"Vehicle","productYear":"2019","productMake":"JEEP","productModel":"WRANGLER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}