{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11537449,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/08/2023","dateComplaintFiled":"08/09/2023","vin":"1GNEVHKW4KJ","components":"SUSPENSION","summary":"Both rear toe links and alignment.   Vehicle has had a slight clicking or clinking sound coming from back. (Very quiet). During high speeds, such as highway use, vehicle appears to move back and forth more than expected while driving, and feels like its \"rough running\" as if something on suspension system is working harder at a higher speed.  Dealer said this can cause excessive swaying of vehicle at higher speeds and therefore can cause accidents at these high speeds, especially on a highway road system.   History: Bought pre-owned vehicle back in June 2022.  Within 6 weeks, took into dealer FIRST time to have diagnosed amd repaired (both rear toe links and alignment). Dealer did replace the toe links, and stated vehicle was required to have a 4-wheel alignment after replacing, but that we as the owners were liable for cost of alignment.   Extended warranty said that alignment should have been covered, dealer again said \"No, wasn't part of the warranty or repair\".  I confirmed that it was absolutely necessary to perform this alignment.   12 months later, we took vehicle into dealer again for same sounds (soft or quiet clinking in back of vehicle) who stated both rear toe links are loose (again) and vehicle is required to have a 4-wheel alignment. Our warranty will again cover the rear toe links, but NOT THE alignment.   Per the labor guide that the dealer uses for repairs and per our warranty, if a 4 wheel alignment is REQUIRED in order to replace the rear toe links, the alignment is supposed to be covered under warranty. DEALER is stating No. Both dealer and warranty company have access to the same Labor Guide information.  This is a problem, and we heard from one other Chevy traverse owner that they had the same repeating issue.    Why isn't there a recall for this?? Owners shouldn't have to pay for constant repair of the same issue if this is occuring, even multiple times on a  yearly basis. It's expensive, several hundred dollars alone.","products":[{"type":"Vehicle","productYear":"2019","productMake":"CHEVROLET","productModel":"TRAVERSE","manufacturer":"General Motors, LLC"}]}]}