{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11537489,"manufacturer":"Nissan North America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/15/2023","dateComplaintFiled":"08/09/2023","vin":"5N1DL0MN0JC","components":"POWER TRAIN","summary":"Malfunction of Power Train from 2018 Infiniti QX60.     On July 19th, I visited Infiniti of Beachwood due to engine error light (error code P0776, CVT tranmission malfunction) of 2018 Infiniti QX60 (VIN: 5N1DL0MN0JC533475, mileage 79600). Infiniti dealer service at beachwood asked me wait untill they receive transmission warranty approval from their regional Headquarter.  During last 3 weeks, I called more than 20 times but warranty service was still not approved, and  on 7th August Infiniti Service manager asked me to bring the car back regardless of driver's safety with mal-functioning transmission when I complained by phone.     According to Court Quality Action on March 29th 2022, CVT Warranty of 2015-2018 Infiniti QX60, effective from June 1st 2022, was extended to 96th months/94,000 miles from 72 months/70,000 miles, therefore Infiniti should approve and provide warranty service immediately without approval pending on this. However, Infiniti does not respect Court decision of transmission warranty, nor does not provide warranty service properly timely either including irresponsible attitude of service employees as well.  I want Infiniti USA to follow up the court decision of transmission warranty coverage of transmission to be applied immediately to replace it.","products":[{"type":"Vehicle","productYear":"2018","productMake":"INFINITI","productModel":"QX60","manufacturer":"Nissan North America, Inc."}]}]}