{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11537567,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2023","dateComplaintFiled":"08/09/2023","vin":"3LN6L2GK7ER","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"User interface for HVAC, entertainment system, and everything through the Ford Sync screen is unusable. Had this repaired 11 months prior. Issue returned.    Dealer says , “There are several things going on with it.  1 The front inter face control module 2. Display screen and  3. APIM.  Parts labor and tax it would run $2,670.00.”  There are many instances of reports of these issues with not only the MKZ models, but with many of Ford’s lineup including Ford and Lincoln vehicles.   Safety implications are uncontrollable heat (unsafe temperature levels and fatigue inducing), uncontrollable sound levels (distracting and can’t hear environment), loss of hands free, loss of backup camera.","products":[{"type":"Vehicle","productYear":"2014","productMake":"LINCOLN","productModel":"MKZ","manufacturer":"Ford Motor Company"}]}]}