{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11537692,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2023","dateComplaintFiled":"08/10/2023","vin":"5XYPGDA53KG","components":"FUEL/PROPULSION SYSTEM","summary":"Kia America sent me a letter on June 30, 2023, which alerted owners of 2018-2019 Kia vehicles of a possible low-pressure fuel pump leak and explaining a warranty extension.  I am distressed and disgruntled, frankly, by this strategy to wait until there is a fuel leak before repairing the problem.   My wife and I are in our 70s and travel in the car often on overnight and even two-month trips.  We now have to worry that we’ll start to smell fumes while far away from home.  This is unacceptable.  Why is Kia waiting until owners experience problems before fixing it? I asked our Kia dealer how much it would cost me out of pocket to get the fuel pump replaced now before we are stranded on the road.  The dealer would not give an estimate.  In addition, I wrote to Kia America and their Customer Care Center about this problem and after a month they have not responded.  Finally, I called the Care Center hotline and waited for an hour and finally someone answered, but the connection was lost or the person hung up on me before I could even explain the problem.","products":[{"type":"Vehicle","productYear":"2019","productMake":"KIA","productModel":"SORENTO","manufacturer":"Kia America, Inc."}]}]}