{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11538129,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/12/2023","dateComplaintFiled":"08/12/2023","vin":"1FMJK1MT5KE","components":"POWER TRAIN","summary":"On at least six occasions in the last few months, the transmission has disengaged while attempting to accelerate. This has happened most frequently when attempting to merge into traffic on the freeway. The transmission disengages, the engine revs, and no power is transmitted to the tires. The car coasts in neutral until the transmission re-engages. The loss of power and duration for which the transmission is not working poses a major safety problem--right when you need to accelerate to merge safely into traffic, all power is lost. In some cases, the transmission will re-engage while the engine RPMs are still elevated and the gear will make a loud noise and the vehicle will jerk.  I've taken the vehicle to a Ford dealer for service under warranty and the dealer provided no information other than a general \"something's certainly wrong and we need to open it up and start rebuilding things\" response. They say they're over 3 months out before they have time to start repairs. I have been unable to actually schedule these repairs with the dealer after multiple contacts. I'm worried that Ford has no resolution to this issue and hopes to make it through to the end of the warranty period without providing any resolution.  What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission; yes.  How was your safety or the safety of others put at risk? Yes.  Has the problem been reproduced or confirmed by a dealer or independent service center? Unknown. The dealer's service center confirms something is wrong, but could not provide specifics.  Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A Ford dealer's service center.  Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? The digital display on the dash has, in some instances, flashed \"see owners manual\" when power has been lost.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]}]}