{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11538635,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/01/2023","dateComplaintFiled":"08/15/2023","vin":"KNDNB4H31P6","components":"UNKNOWN OR OTHER","summary":"I have an issue that involves the metal railings in the center of the vehicle (on the floor) to get hot enough to burn and blister you.  I filed a complaint with Kia which opened a case. I also took my vehicle in and this issue was verified by their mechanic.  I was assigned a case number and after the employee on my case spoke with the enginer team it was determined that the only option for me was to purchase mats to cover the metal railings.  I purchased both all weather and fabric mats when i purchased the vehicle.  these mats do not cover the railing nor would you want them to. it would prevent the seats from moving forward and back and it would also be a fire risk.  I have tried to find a solution with kia with no success.  There are other forums of people complaining of the same issue such as this one  https:// [XXX]  I just purchased my car brand new and Kia has put me in a position to just deal with these safety issues.  Besides mats that i already have the suggestion was to just not touch the rails that are on the floor where you put your feet.  I put 10,000 down on a brand-new vehicle because i had the intentions of keeping it long term. now im in a position where I have to look for a safer vehicle with no help from KIA.  This complaint may not help me but maybe it can help someone else.     INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"CARNIVAL","manufacturer":"Kia America, Inc."}]}]}