{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11539503,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/30/2022","dateComplaintFiled":"08/19/2023","vin":"3VV3B7AX8LM","components":"UNKNOWN OR OTHER","summary":"While I was driving the overhead center console that houses the driver and passenger interior lights, sunroof control, and mobile device microphone fell out of the ceiling.  This was due to heat melting the plastic.  The screws used to hold the console are metal and the summer heat melted the plastic causing the console to fall.  This happened once in 2021 and was replaced with the same console.  In 2022 the same issue happened.  The dealer inspected it but does not have the parts to repair it.  The item has been on back order for a year with no resolve.  This item falling out of the ceiling while driving was a major safety issue and could have caused an incident.  I had to try and hold it up while getting safely to my destination.   The dealer said this has been a common issue with my VW vehicles and I was out on a waitlist for repair.","products":[{"type":"Vehicle","productYear":"2020","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}