{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11540304,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/22/2023","dateComplaintFiled":"08/23/2023","vin":"1C4HJXFG1JW","components":"ELECTRICAL SYSTEM","summary":"Uconnect system started to control the HVAC, Sound, Phone, any other buttons that are available in the system.   8/22/23 I was traveling to my destination with the windows up when I noticed my Uconnect screen starting to click buttons without my input, I attempted to turn it off, but was unable to do so. I pulled over and turned the vehicle off and made sure to open and close door. When I turned the vehicle back on the issue stopped and I drove away. Approximately 1 mile later the music started blasting at full volume and HVAC system blowing hot air (84 degrees) all the way up. It caused me to almost lose control of my vehicle and required me to pull over on the side of the road.  I was able to record approximately 10 seconds as proof of the concern. I turned off the vehicle and contacted Arrigo jeep and explained what had happened. They advised me to bring the vehicle in, which I did the same day. I explained what had happened and was advised by [XXX]  and a service advisor that this has happened to many vehicles and It can be a software issue or delaminating of the screen. I left the vehicle with them to check.  I went online and researched the concern I was having and what the service advisor had told me. Upon further research I found this is a problem plaguing Uconnect system like Arrigo confirmed with me.  I was contacted on 8/23/23 by Arrigo who advised me that they could not replicate the problem, and since they couldn’t replicate it or find any codes there was nothing that they could do. This is a dangerous situation that could have caused me to crash the vehicle. Arrigo Jeep should be responsible for further researching and correcting this issue as soon as possible. There was NO warning that this concern would happen, and the dealer response is unacceptable.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2018","productMake":"JEEP","productModel":"WRANGLER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}