{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11540824,"manufacturer":"Ford Motor Company","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/21/2023","dateComplaintFiled":"08/25/2023","vin":"1FTVW1EV3PW","components":"SERVICE BRAKES,FORWARD COLLISION AVOIDANCE","summary":"We were in a low speed situation.  A car 2 cars in front of us was signaling a right hand turn.  We began to slow down from approximately 25 mph to 5-7 mph.  The car turning right stop short of completing their turn, the car immediately in front of us came to a complete stop.  We were only traveling 5 - 7 mph behind and had plenty of room to stop.  I depressed the brake further (we were already slowing due to turning vehicle) but the truck did not slow at which point I depressed the brake pedal as hard as I could.  The truck did not slow at all in this time (no brake locking, no skid marks).  We only came to a stop when we hit the stopped vehicle in front of us.  Additionally, this vehicle has advanced safety features (forward collision warning and active braking assist) -- none of these features triggered.  I have lost all faith in this vehicles ability given the situation.  I contacted Ford customer service, they referred me to their Office of General Counsel and said to expect a response in 45 - 60 days.  That is unacceptable to me -- I have a very expensive vehicle that I cannot drive as I do not trust it.  I want to understand why all these systems failed, have them as well as my vehicle fixed or the vehicle bought back from me.  I cannot wait 60 days for resolution.","products":[{"type":"Vehicle","productYear":"2023","productMake":"FORD","productModel":"F-150 LIGHTNING BEV","manufacturer":"Ford Motor Company"}]}]}