{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11540890,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/23/2023","dateComplaintFiled":"08/26/2023","vin":"5TDACAB54RS","components":"EQUIPMENT","summary":"The vehicle main screen on the dash will not go past the “get started” screen without accepting Toyotas privacy agreement on their app.  I cannot use the screen as it defaults to this screen each time the car starts and does not allow a menu to the feature I paid for.  This is both a safety and privacy issue as I should be able to use the vehicle while not agreeing to the privacy policy and I should be able to access the screen without distraction from driving.   I explained to the salesmen I did not agree with the privacy policy and have been able to navigate the vehicle without issue in my 2014 and 2021 Highlander.  I contacted Toyota and there is not work around.  The manufacturer will not provide a solution other than removing all my safety features, which did allow me to get past the Home Screen.  I asked to return the vehicle because I cannot use it and was refused.  I would like to be able to protect my privacy and be able to use the screen I paid for without offering access to cameras and other location and audio recording devises on the vehicle.","products":[{"type":"Vehicle","productYear":"2024","productMake":"TOYOTA","productModel":"GRAND HIGHLANDER","manufacturer":"Toyota Motor Corporation"},{"type":"Vehicle","productYear":"9999","productMake":"TBD","productModel":"TBD","manufacturer":"ODI Demo Co"}]}]}