{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11542205,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2023","dateComplaintFiled":"09/01/2023","vin":"1FMSK8DH2LG","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION,FORWARD COLLISION AVOIDANCE","summary":"Summer 2023 OTA update to Ford Sync caused Sync system to malfunction. As a result touch screen controls are a black screen. No radio , no rear climate control, no backup camera , no 911 crash assist, no voice activated features, no forward collision warning system. Waiting for service appointment at local ford dealer.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}