{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11542920,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/06/2023","dateComplaintFiled":"09/06/2023","vin":"1C4GJXAGXKW","components":"POWER TRAIN,UNKNOWN OR OTHER","summary":"I got  letter from MOPAR back in February 2023 stating there could be a problem with my Jeep.  At the time there was not problem.  A week and a half ago around Aug. 23, 2023 my jeep started smelling hot while driving and there is a rattle between 3rd and 4th gear.  My jeep is a manual transmission.  I took it to LaFontaine Chrysler Dodge Jeep Ram of Clinton, 1111 W Michigan Ave, Clinton, MI 49236; [XXX] .  They told me it would be $1100 to just look at my Jeep and diagnose it, after confirming it was the clutch that is the problem.  They proceeded to tell me it would be $3600 to repair the clutch.  They never told me there was an open recall on my Jeep.  I remembered getting the letter in the mail from Mopar so I found it.  The recall was indeed for the clutch.  The dealership never even mentioned the recall.  They just wanted me to pay for the clutch.  I called them back and asked them why they didn't tell me about the recall. They told me that it wasn't a \"real\" recall yet.  I told them I looked it up on their website and it said it was.  He told me since there is no remedy I just have to pay to have it fixed.  He offered no other alternative so I am without a vehicle.  I called Mopar to try to complain but they said they have nothing to do with dealerships but gave me a case number # [XXX] and said they had no idea when the remedy would be available and that there was nothing they could do.  I told them I was without a vehicle and they told me to take my Jeep to another dealership.  I asked them if that would change the outcome and they said no but maybe they would say it wasn't the clutch.  I am already out $300 from having this dealership. Please help me.  I am getting no help and I am without a vehicle.    INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2019","productMake":"JEEP","productModel":"WRANGLER","manufacturer":"Chrysler (FCA US, LLC)"}]}]}