{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11543743,"manufacturer":"Mercedes-Benz USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2023","dateComplaintFiled":"09/11/2023","vin":"WDDGF56X08F","components":"STEERING,ELECTRICAL SYSTEM","summary":"All of a sudden, the car would not start and inserting the key and turning doesn't do anything. Turns out that like many other folks, the Electronic Steering Lock module is faulty and preventing the car from starting. Found out that only the dealer can fix it and mercedes provides the replacement part. The cost is unaffordable at $2200 from the dealer and the part is back ordered and won't be available for approximately 2 months. This is completely unacceptable and mercedes should prioritize and fix this issue as a safety issue with a recall since it completely makes the car non-driveable and nobody but the dealer can fix this, which allows the dealer to charge any amount they like.","products":[{"type":"Vehicle","productYear":"2008","productMake":"MERCEDES BENZ","productModel":"C350","manufacturer":"Mercedes-Benz USA, LLC"}]}]}