{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11543792,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/01/2017","dateComplaintFiled":"09/11/2023","vin":"3FAHP0HA8CR","components":"STEERING","summary":"The contact owns a 2012 Ford Fusion. The contact stated that on three separate occasions the power steering failed to operate as needed while driving. After the first failure the vehicle was serviced under NHTSA Campaign Number: 15V340000 (Steering); however, a year later, the failure occurred. The vehicle was then taken to an independent mechanic where the steering column was repaired out of pocket. Recently, the contact stated while driving 35 MPH, the \"Service Power Steering\" message displayed on the instrument panel. The contact was able to drive the vehicle home where the vehicle remained in her possession. The manufacturer was notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was unknown. The contact stated the  power steering issue was due to the rack & pinion and having a mechanic fix the problem again, out of pocket, as the warranty for the power steering recall performed in 2017 has somehow expired, according to Ford.","products":[{"type":"Vehicle","productYear":"2012","productMake":"FORD","productModel":"FUSION","manufacturer":"Ford Motor Company"}]}]}