{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11544293,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"09/13/2023","dateComplaintFiled":"09/13/2023","vin":"KNDJX3AE1H7","components":"ELECTRICAL SYSTEM","summary":"Received an \"Important Safety Recall\" notice from Kia recall number 23v218 in May 2023. This indicates my Kia Soul EV by VIN. The notice warns of a possible short in the main battery that can cause a fire. The notice says Kia is working on a remedy and that another letter will follow when the remedy is ready. No second letter yet, as of 9/13/23. The recall notice states that if in the meantime owner experiences \"incomplete high voltage battery charging, loss/fluctuating vehicle EV battery range\" to seek assistance from nearest authorized Kia dealership.  My vehicle experienced rapid decrease in range, down below 60% of the full range over a period of weeks. Most recently charging the vehicle (using two different chargers) causes the circuit breaker at my home to trip, something that has never happened before.  I contacted Kia America by phone and email. They said I should take the car to the dealer. At the dealer I describe the problem, show the recall notice. They say they cannot execute a remedy and that in order to have the battery checked I need to leave the car with them indefinitely. Service said some cars have been waiting 6 weeks for a diagnostic.  So I have a recall notice, my car is experiencing a warning symptom, and I cannot get the dealer or Kia to take reasonable action.","products":[{"type":"Vehicle","productYear":"2017","productMake":"KIA","productModel":"SOUL EV","manufacturer":"Kia America, Inc."}]}]}